Delivery & Returns Information
All items are shipped from our USA Warehouses.
USA 2-5 working days .(Dependant on your chosen shipping method)
Europe: 5-12 working days
Rest of the world: 5-10 working days
To be eligible for a full refund, items must be returned in its original packaging.
You should expect to receive your refund within 28 days, however in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Items may be subject to 25% restocking fee. Earrings are not eligible for a refund due to hygiene reasons. Shipping charges will be deducted from your refund unless item is faulty.
If you need to return an item, simply contact us with the word "Return" and your order number in the subject line, Followed by the reason for your return in the email. Requests made after 30 days of purchase may not be eligible. Email us at firstname.lastname@example.org